Privacy Policy

Effective Date: 10 / 02 / 2025

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Phoelia ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.phoelia.com/, and any other related media form.

We may collect personal information from you in various ways, including when you visit our site, register on the site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The information we may collect includes:

• Name

• Email Address

• Mailing Address

• Phone Number

We may use the information we collect from you in the following ways:

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• To personalize your experience

• To improve our website and customer service

• To process transactions

• To send periodic emails regarding your order or other products and services

• To respond to inquiries and/or other requests or questions

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites.

You have the right to request access to the personal information we hold about you, to request correction of any inaccurate personal information, and to request deletion of your personal information.

Our website may use "cookies" to enhance User experience. Users can choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the site may not function properly.

We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
 

Email: admin@phoelia.com
Tel: +852 2333 9698

Hong Kong, Hung Hom, Hok Yuen St E, 1號, Fu Hang Industrial Building, 1樓4室